Treasure Disability Care (referred to as “we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal and sensitive information is handled with care, dignity, and excellence. As a registered NDIS provider (Registration ID: 4-3LLK-2159), we comply with the Privacy Act 1988 (Cth), the NDIS Act 2013, and the NDIS Quality and Safeguarding Framework.

1. Information We Collect

To provide high-quality, person-centred care, we may collect the following information:

• Personal Information: Your name, address, contact details (Phone: 1300 520 111, Email: services@treasuredc.com.au), and date of birth.

• Sensitive Information: NDIS plans, health records, disability details, and cultural background to ensure “Culturally Appropriate Care”.

• Financial Information: Billing details required for service agreements and NDIS claims.

2. How We Use Your Information

We collect this data to:

• Develop and implement tailored support plans, including SIL, SDA, and Behaviour Support.

• Ensure our “Passionate Team” of health professionals has the required skills to manage your tasks safely.

• Meet legal and regulatory requirements as a Registered Provider.

3. Disclosure of Information

Your information is only shared with third parties (such as the NDIA or medical professionals) when:

• It is necessary to deliver your requested Aged Care or Disability Services.

• You have provided explicit consent.

• We are required by law to ensure the safety and well-being of our clients.

4. Security

We take reasonable steps to protect your information from unauthorized access or disclosure. Our office at Unit 5/7 Birmingham Ave Business Park, Villawood NSW 2163 maintains strict protocols for physical and digital data security.